1. Home
  2. How
  3. To's
  4. Can’t Login To Spotify App? Fix In 10 Minutes (Android/iPhone)
Can’t Login To Spotify App? Fix In 10 Minutes (Android/iPhone)

Can’t Login To Spotify App? Fix In 10 Minutes (Android/iPhone)


One reason why you may be having issues login into Spotify App is that “you are entering the wrong details”. If your Email does not work, you should try using your Spotify username to Login to the Spotify App. This worked for me and might work for you too.

Hey there, can’t login to Spotify app? are you getting the dreaded “The username and Email is incorrect. Error code: 3?”

Read on;

I’m Beejay, and I love making promises;

Here’s one for you. (At the end of this article, you will be able to log in Spotify App).

Mark those words above, you’ll thank me later.

It all started some months ago, I had mistakenly uninstalled my Spotify App, “It’s no big deal, I said to myself”.

Not knowing I was about to become frustrated.

After downloading the Spotify App from Play Store, I grabbed me a cup of hot coco and tried to sign in.

With a big grin on my face, I inserted the Email and Password of my Spotify account.

And BAM!!! Your email and password combination are incorrect. That message got me looking like this guy below;

I was petrified;

Okay, maybe I forgot my Spotify Password. After going through the reset password process……

BAM!!! Your email and password combination are incorrect.

And then I had this guy’s expression on my face.

What did I do next? The same thing you have probably done already. I went to Google for help, and after searching for a solution I wasn’t able to find one.

It was at that moment, I knew I had to find a way to fix this issue myself.

After a lot of trial and error, I am happy to say, I finally found a solution to the “can’t login to Spotify app issue”.

In this article, I will list out some methods that you can use to beat the dreaded “Your email and password combination are incorrect“.


Here goes;

Can’t Login To Spotify App Fix

If you tried to login to spotify and you are getting an error message saying your Email and password combination are incorrect, the first thing you should do is check if you are inputting the correct Email you registered with and password.

If you are sure the details are correct and you are still seeing “your email and password combination are incorrect“. Try the methods below.

Method 1: Download Previous Version Of Spotify

can't login to spotify app
The Verge

For the first method, you can try download a previous version of the Spotify App. If the current version you are using is giving you issues, follow the steps below to download an older version of spotify and try to log in.

  1. Download Old Version of Spotify. (iOS devices)
  2. Install the file on your Device.
  3. Try signing in with your details.

If the issue still persists, try the method below.

Method 2: Change Spotify Password

can't login to spotify app

You have probably tried this one, if you have and it didn’t work for you, try the next step below. But if you have not tried to change your Spotify password, you can do this by following these steps on how to change Spotify password.

After changing your password, head back to the App and try to sign in again, it should work this time. If it doesn’t, you don’t have to leave yet. There are other steps you can try.

Remember my promise at the beginning of this guide? You’ll leave here smiling.

Check out method 3 below.

Method 3: Try Signing In Using Your Username

can't login to spotify app

This is one method that worked for me. Most times, the app would want you to sign in using your username and not your email address.

I have seen a lot people online with the notion that your Spotify username is are the letters before @xxx.com, this is not the case mosttimes. In order to know your spotify username, check the web version of spotify.

  1. Sign in to Spotify.
  2. Click on the accounts icon.
  3. In the account overview section, you would see your account username.
  4. Copy the username and head back to the spotify app, use it to sign in.

This method should work for you if it doesn’t, then your issue is quite stubborn, but I’ll break that Jinx.

Still can’t login to spotify app? your email and password combination are incorrect? Check out the next method.

Method 4: Try Using A VPN to Sign In

I know this may sound awkward and all, but as you know already, Spotify is not supported in all countries. If you are a U.S citizen that went to Nigeria for business or pleasure, you might have difficulty in signing in to Spotify,

Try using a VPN on your Android or iOS device and then try the process of signing in again but do this after changing your password.

I have a list of some of the best free VPN Apps for Android and the Best Paid VPN apps for Android.

These VPN Apps can be used to change your location to any of the Spotify supported countries.

can't login to spotify app
MarTech Today

Method 5: Try Everything

If you are still seeing the Your email and password combination are incorrect message. You might want to try all the methods.

Here’s what you can do;

  1. Download a previous different version of Spotify.
  2. Make sure your VPN is active (and set to a Spotify supported country) before opening the Spotify app.
  3. Log in to Spotify on the web then change your password.
  4. Copy the username on your Spotify account page.
  5. While the VPN is still active, open the Spotify app.
  6. Enter your Spotify Username in the email section.
  7. Enter your password and then click on log in.


Why can’t I log into Spotify with my email?

You can’t log into Spotify most times because of a glitch in the Spotify app. If you have forgetten your password and can’t get into your spotify account, you should reset your Spotify password and try again.

Why is Spotify not working on my phone?

If you do not have an active data connection, Spotify will not not work on your phone. In most cases, restarting your Android device is a quick method to fix connection related issues.


If you still Can’t Login To Spotify App after reading this article, then your case is a serious one. The last resort would be to contact Spotify However, I think if you follow the methods listed above you would be able to get rid of the Your email and password combination are incorrect Spotify error.

Thanks for stopping by, I hope this guide has been of help to you, kindly do us a favor by sharing this content with your friends and family.

Beejay adoghe I'm Beejay Adoghe, I have always been a lover of tech and gadgets and subsequently, this led to creating a top-notch platform where I could share free basic information about Tech that'll help lots of people fix problems and learn new Techy trends. P.S I love Singing and Playing the piano.


Your email address will not be published. Required fields are marked *